Privacy Policy

Last updated: 25 May 2026

PixelTourney ("we", "us", or "our") operates the website pixeltourney.info. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or participate in our tournaments. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

• Identity data: your name, username, and gamertag.
• Contact data: your email address, phone number, and state/territory of residence.
• Tournament data: game titles, team names, and tournament registration details.
• Usage data: pages visited, time spent on the site, browser type, and IP address (collected automatically via server logs and cookies).
• Communications: messages you send us via the contact form or email.

We do not collect sensitive information such as health data, financial account details, or government identifiers unless strictly required and with your explicit consent.

2. How We Collect Information

We collect personal information directly from you when you:

• register for a tournament via our registration form;
• subscribe to our newsletter;
• submit a contact form enquiry;
• communicate with us by email or phone.

We also collect certain information automatically through cookies and similar tracking technologies when you browse our website. Please refer to our Cookie Policy for full details.

3. How We Use Your Information

We use your personal information for the following purposes:

• to process and manage your tournament registrations;
• to send you event confirmations, updates, and relevant communications;
• to deliver our newsletter (where you have subscribed);
• to respond to your enquiries and provide customer support;
• to improve our website, content, and services;
• to comply with applicable legal obligations.

We will not use your personal information for purposes other than those described above without your prior consent, unless required by law.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Event venues: where necessary to facilitate tournament logistics (e.g., ICC Sydney, MCEC Melbourne).
• Service providers: trusted third-party providers who assist us in operating our website and services (e.g., email delivery, analytics), bound by confidentiality obligations.
• Legal authorities: where required by law, court order, or government regulation.

5. Data Storage and Security

Your personal information is stored on secure servers located in Australia. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, access controls, and regular security reviews.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Tournament registration data is typically retained for 12 months following the event. Newsletter subscriber data is retained until you unsubscribe.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

• access the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information (subject to legal obligations);
• withdraw consent to marketing communications at any time;
• lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and tournaments are intended for users aged 13 and over. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Post: PixelTourney, Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 9876 5432